This Privacy Policy explains how [ShootPortal, Inc., a Washington corporation] ("ShootPortal," "we," "us") collects, uses, and shares information when you use our website and services (the "Service"). By using the Service, you agree to the practices described here.
We share information within your organization according to the permissions you set, and with service providers ("sub-processors") who help us run the Service — for example, hosting infrastructure, payment processing, and email delivery. Our current sub-processors are Vercel (application hosting) and Supabase (database and file storage), along with Stripe for payment processing; a current list is available on request. We do not sell your personal information. We may disclose information if required by law or to protect the rights and safety of ShootPortal or others.
Because productions on the Service often involve child performers or other minors, the account holder who adds a minor's information to a production is responsible for obtaining any parental or guardian consent required by applicable law before doing so. We do not knowingly allow minors to create their own ShootPortal accounts. If you believe a minor has created an account directly, or that a minor's information was added without appropriate consent, contact us at [privacy@shootportal.com] and we will investigate and remove it as appropriate.
We use cookies and similar technologies to keep you logged in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect Service functionality.
We are based in the United States and process information on servers located there and, where applicable, through our sub-processors' infrastructure. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, to opt out of certain processing, or to lodge a complaint with a supervisory authority — including rights under laws such as the EU/UK GDPR, the California Consumer Privacy Act, and Washington State privacy law (including the Washington My Health My Data Act, to the extent it applies to information you provide). To exercise these rights, contact us at [privacy@shootportal.com]; we will respond within the timeframe required by applicable law. You can also access and update most account information directly in the Service, or ask us to delete your account.
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements, and we use reasonable technical and organizational safeguards to protect it. No method of transmission or storage is completely secure.
We may update this Privacy Policy from time to time. We'll post the updated version here with a new "Last updated" date, and for material changes we'll provide additional notice as required by law.
Questions about this policy? Reach us at our contact page or [privacy@shootportal.com].