FAQ

The honest answers.

How pricing, seats, and the free crew model actually work — no fine print games.

Pricing & billing
What does it cost to get started?

Nothing to join. It's a one-time $20 to open your production company's home, and after that just $10/mo per seat on the department portals you turn on.

What counts as a seat?

A seat is one person with access to one department portal. Ten people on the call sheet is free; give three of them the Camera portal to run and that's three seats.

Is there a monthly minimum?

No floor. If you turn everything off, you pay nothing that month — the only fixed cost was the one-time $20 to open.

Do you offer annual plans?

Yes. Save 20% with annual billing — $96/yr per seat instead of $120 — a good fit for long-term projects and ongoing production companies. You can also stay month-to-month with no commitment.

Can I lower my bill mid-project?

Turn off seats and portals you're not using. When a shoot wraps and you close the production, the recurring charges stop. You only ever carry what's active.

Crew & seats
Is crew really free?

Yes. Anyone can be on your production — assigned, scheduled, and on the call sheet — for free and unlimited, and crew never see a bill. You only pay for the people who need to run a department's tools.

So who actually needs a paid seat?

The people driving a department's software — a coordinator running the office, a producer building the schedule, an editor in post. Everyone giving notes, getting called, or just working the day is free.

Do clients need a paid seat?

No. Clients see their delivery window and give approvals for free — they never take a seat.

Getting started
What's the $20 for?

It opens your production company's home — the place that holds your contacts, your calendar, and every project you start. You're never charged it again for that company.

Can freelancers use it for free?

Yes. Crew and freelancers build a profile, get discovered, and join any production's crew at no cost. Free forever for crew.

Do I have to turn on every portal?

No — that's the point. Switch on only the departments your shoot needs, and add the rest later or never.

On the roadmap
Can I hire and post jobs through ShootPortal?

Coming soon. You'll be able to post roles for upcoming shoots and match with crew who are available for those dates — hiring built into the same place you run the production.

Can I get paid through it?

Coming soon. Invoicing and payments built into the production are on the roadmap, so the money moves as smoothly as the shoot.

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